Home Meal Delivery Service
Home meal delivery service (CCSV Compatible) is designed for elderly who require dietary support, especially suitable for those who are unable to prepare meals themselves due to health conditions, mobility issues, or during recovery periods. Hygiene First ensures that elderly can enjoy healthy, safe, and nutritionally balanced meals on time even when staying at home, helping to maintain physical function and quality of life through professionally planned meal delivery arrangements.
This service is compatible with the Social Welfare Department's "Community Care Service Voucher (CCSV)" to reduce the daily burden on elderly and caregivers.
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Inquiries & Service Arrangement
If you would like to know whether the home meal delivery service is suitable for inclusion in your CCSV care plan, please contact Hygiene First's customer service team. We will provide professional advice and arrangements according to the elderly's needs.
Frequently Asked Questions (CCSV × Home Meal Delivery Service)
Q1: Can the home meal delivery service use the "Community Care Service Voucher (CCSV)"?
Yes. The home meal delivery service is included in the "Meal Service" package of the Community Care Service Voucher (CCSV). Actual arrangements depend on the elderly's care needs and case plan.
Q2: Do I need to complete an assessment before using the CCSV meal delivery service?
Yes. Before using CCSV services, the elderly must have completed an assessment procedure recognized by the Social Welfare Department and been allocated a service voucher. Subsequently, the relevant service content (including meal support) will be discussed and formulated jointly by the recognized service unit with the elderly and/or caregivers.
Q3: Can the home meal delivery service be used alone, or must it be combined with other home care services?
The home meal delivery service can be used alone or combined with other home care services, such as personal care, household support, or nursing services, to ensure the elderly receive comprehensive and continuous care. Actual arrangements will be adjusted according to case needs.
Q4: Can meal types be adjusted according to the elderly's health status?
Yes. All meals can be arranged according to the elderly's health status, swallowing ability, and medical recommendations, for example:
- • Soft meals or minced meals
- • Low salt, low sugar meals
- • High fiber or easily digestible meals
Relevant arrangements will be clearly stated in the service plan and reviewed regularly.
Q5: Can the frequency and delivery time of meal service be flexibly arranged?
Yes. The meal delivery service can be arranged regularly or irregularly according to the elderly's lifestyle habits and actual needs. Delivery times can also be flexibly adjusted to accommodate daily routines.
Q6: If the elderly is in recovery or has urgent needs, can emergency meal delivery service be arranged?
Yes. Under reasonable circumstances, our company can provide temporary or emergency meal support for elderly in need, especially suitable for recovery periods, sudden health condition changes, or situations where caregivers cannot immediately arrange meals.
Q7: How can social workers or caregivers assist the elderly in applying for or arranging this service?
Social workers or caregivers can directly contact Hygiene First, and our service team will provide:
- • Service explanation and matching recommendations
- • CCSV-compatible service planning
- • Assistance in arranging suitable home meal delivery solutions
We will maintain communication with relevant stakeholders to ensure smooth service delivery.
